Question 1

How do I redeem a discount code at Pet Assure?

Accepted Answer

Place your pet food, toys, or healthcare supplies into your cart on petassure.com. On the checkout page, paste your coupon code into the designated promo box and click "Apply" to activate your savings.

Question 2

Does Pet Assure offer discounts on Autoship or recurring pet food orders?

Accepted Answer

Yes, customers can save between 5% and 35% on their first Autoship delivery, plus ongoing discounts on recurring shipments of pet food, litter, and preventative treatments. Delivery schedules can be updated or paused anytime without penalty.

Question 3

How does prescription verification work for pet medications at Pet Assure?

Accepted Answer

For prescription veterinary medications, Pet Assure will contact your licensed veterinary clinic directly to verify your pet's prescription, or you can upload a copy of your vet's authorization during checkout.

Question 4

What happens if my pet dislikes a food or treat purchased from Pet Assure?

Accepted Answer

Pet Assure offers a 100% pet satisfaction guarantee. If your dog or cat rejects a new brand of kibble or treats, customer support will issue a replacement or refund.

Question 5

How can I receive free shipping on Pet Assure pet orders?

Accepted Answer

Free standard shipping is automatically applied to orders meeting the minimum order threshold on petassure.com, with expedited temperature-controlled delivery available for sensitive medications.

Pet Assure (October 2026)

Free Standard Shipping on All Orders at Pet Assure

Free Standard Shipping on All Orders at Pet Assure

$25 Off Orders Over $100 at Pet Assure

$25 Off Orders Over $100 at Pet Assure

Frequently Asked Questions

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